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Reference Services
Reference services are available at the Information Desk whenever the library is open. The librarians assume the role of educator
whenever possible, not just supplying the person with information, but teaching how to identify, access, use, and evaluate information
resources. The goal is to develop independence in each library user. The user is encouraged to return to the Information Desk if he or
she needs further assistance. If the materials are not available in the CCC Library, the librarian provides referral to another library
or information resource, or arranges for an Interlibrary loan.
Specifically, you can get from Reference Desk Services:
- Suggestions on a search strategy
- Instruction on information resources
- Help in locating information materials
- Referrals to other agencies and sources of information
- Answers to your questions!
Telephone Reference Services
Telephone reference service answers "ready-reference" questions provided by telephone. These
"ready-reference" types of questions may include definitions of words, birth and death dates of famous people, addresses
of publishers, dates of important events, specific book titles, specific authors, etc. If a patron asks a question that requires more
in depth research, he or she is encouraged to come into the library for a one-on-one consultation.
Call (252)222-6247 for Telephone Reference Services
Specifically, you can get from Telephone Reference Services:
- General library information
- Requests for library materials
- Renewal of library materials
- Quick answers to your questions
E-mail Reference Services:
If distance or time prevents you from calling or stopping by the library, you may ask your quick reference questions via our electronic
reference desk.
To ask a librarian a question, click here!
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