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- What is a “Partial Internet” course as compared to an Internet course?
- What is Blackboard?
- How do I get to my course?
- What is my username and password?
- How do I change my password?
- Why doesn’t my password work when I log in?
- How do I navigate course information?
- Does my class meet, that is, do students have to sit down at computers at the same time each day?
- How do I know when assignments are due?
- How do I submit my assignments?
- I just posted a message in the Discussion Board. How can I see what my classmate just posted in response?
- How will I know that my instructor has received my assignments?
- How do I contact my instructor?
- Can I talk to the instructor or other students in private?
- Where do I take tests?
- What do I do if I have completed my assignment or
test and try to submit it but there is no submit button at the bottom
of the page?
- I was trying to take a quiz, but I lost my Internet
connection. What happened?
Will I be able to work ahead? - What does a red exclamation point mean next to my grade for an assignment?
- How do I get to see my grade on an assignment, or for the class?
- Suppose I can’t find my instructor and get my forms signed–like financial aid or withdrawal forms?
- Are distance education courses offered during the summer sessions?
- When and where does CCC publish information about the distance learning offerings?
- How do I get my books?
- Where can I find information pertaining to financial aid?
- What are the attendance policies for distance learning students?
- I am having trouble with Blackboard, but I could not locate my problem in the FAQ. What should I do?
What is a “Partial Internet” course as compared to an Internet course?
Our “Partial Internet” courses have both a campus component
and an online component. The mix of Internet/campus activities varies
with the class and instructor. In the Curriculum Schedule of Courses,
Partial Internet sections are labeled “PI”.
Internet courses are completely online. All course materials are provided
online, and students contact the instructor via the Internet (or by telephone).
In the Curriculum Schedule of Courses, Internet course sections are denoted
by “IN”.
Blackboard is a course management software package that allows the
students and the instructor to navigate the course as if they were
present in a classroom. The functions of Blackboard allow the students
to do almost anything they would normally do in a face-to-face classroom.
- Open your browser and go to the following web address: http://blackboard.carteret.edu
- A login window will appear. Type in your username and password. If you have done this successfully, you will be logged into your course.
- It is a good idea to write down your username and password in
case you forget them.
What is my username and
password?
- Your username is your last name (lower case) followed by the numbers of your birthday.
Example: John Smith born July 4 -- username would be smith0704
- Your initial password is the same as your username (refer to above example).
- You can change your password once you log into your course, but your username will never change.
How do I change my password?
- Go to the user tools and select:
- Personal Information
- Change Password
- Follow steps 1 and 2
Why doesn’t my password work when I log in?
- There are several different reasons why your password may not be working. If you create a new password but you are unable to log into your course when you type it in, keep trying. Continue to try logging in with your new password at least four more times.
- If you are still unsuccessful, check the CAPS LOCK button on your keyboard. If your password contains all lowercase letters, and the CAPS LOCK is on, Blackboard will not accept your password. The same is true if you have created a password with all uppercase letters but your are typing in your password with all lowercase letters.
- In addition, check your username. Even though you may have entered you first name and last name in the "Personal Information" section, your username does not change. Your username will remain the same as your instructor originally gave it to you.
- If all else fails, fill out the Help Desk Request Form and request that your password be changed. Your password should be reset to the original password you were given within 24 hours. The Help Desk will inform you when this has been done via E-mail.
How do I navigate course information?
- Once you log into your course take a moment to study the contents. Look at the section on the right hand side labeled "My Courses"
- Click on your course to enter it.
- The left frame contains the course section buttons, or labels,
such as Announcements, Course Information, Staff Information, etc.
- The right frame allows you to see what is contained within each
of these sections. In the above picture, the Announcements button
was selected on the left frame and the actual announcements are
displayed on the right frame.
- The buttons located on the left frame may contain but it not limited
to the following information:
- Announcements — Instructors post important information
here regarding class information.
- Course Information — Syllabus, Overview, Course Goals,
Course Materials, Test Information, and Grading/Attendance Policies
Staff Information — Information about your instructor
- Course Documents — Student Resources, Chapters, Units,
Teacher Tips, and Lecture Materials
- Assignments — Homework assignments, Group Assignments,
Papers, Essays, and Presentations
- Communication — Send E-mail, Discussion Board, Roster,
and Group Pages
- External Links — Web Resources and Course Resources
- Tools — Digital Drop Box, Edit Your Homepage, Personal
Information, Calendar, Check Grade, and Tasks
- Announcements — Instructors post important information
here regarding class information.
Does my class meet, that is, do students have to sit down at computers at the same time each day?
- The wonders of technology have allowed you as an online student to access your accounts 24 hours a day, seven days a week and from any Internet portal in the world.
- You are, however, required to meet on campus if you are enrolled in a Partial Internet Class.
How do I know when assignments are due?
- Assignments may have varying due dates based on the requirements and philosophy of the instructor. Be sure to check the syllabus of your instructor or E-mail them with any questions you may have.
How do I submit my assignments?
- Submission of assignments may be done in different ways. If it
is an assignment within the infrastructure of Blackboard like a
test, quiz, or survey, there is usually a submit button on the bottom
right hand corner of the assignment. Clicking on this automatically
submits the assignment and gives you a receipt of the submission.
- If the assignment is a document that needs to be submitted electronically, your instructor may have you submit an E-mail with an attachment. The document, however, may need to be saved in a particular format, such as "Rich Text File." Be sure to check with your instructor about these details.
- Click the "Reload" or "Refresh" button on your browser to update the Discussion Board page. You will be unable to see any recently posted items unless you refresh the page you are viewing.
How will I know that my instructor has received my assignments?
- If you submit the assignment using the Blackboard infrastructure, you will receive a "receipt." If you submit an E-mail, the E-mail server may give you a receipt of it or you can check out your folder of "sent items" to see if it exists there.
How do I contact my instructor?
- Your instructor’s E-mail is usually listed on the syllabus
or can be accessed by clicking on the communication button of your
Blackboard account. Also, check the Staff Information area and you
will likely find the telephone number as well.
Can I talk to the instructor or other students in private?
- Yes. By using the communication button in your course page, you can E-mail a single person or even a group of people. The E-mail can be public for all to see or private for "their eyes only."
- Using Blackboard gives you the opportunity to take tests online.
These tests may be comprised of multiple choice, true/false, or
short-answer essay type questions. Check with your instructor as
to the whereabouts of the assignments within the course page. Alternatively,
some instructors require students to take proctored tests, and in
such instances they will give you specific information.
- Sometimes the infrastructure of Blackboard has problems. These are usually minor and can be easily corrected. By clicking on your "Back" button of your browser, you will be taken back to the previous screen..
I was trying to take a quiz, but I lost my Internet connection. What happened?
- If you are using an Internet service provider such as Cape Lookout or Coastal Net, your connection to the Internet may be interrupted while you are taking a quiz. When you are taking a quiz in Blackboard, you are not actually navigating the web. Your Internet provider sees this as inactivity and will try to close down your connection. You may receive a message saying that your Internet connection will be closed unless you click "Continue" or "Yes." Click the appropriate button to verify that you would like to continue using the Internet, and you will be able to finish completing your quiz.
- If you lose your connection before you have completed your quiz, contact your instructor immediately.
- Most students will be able to pace themselves appropriately and in some cases you may be able to work ahead. This is up to the discretion of the instructor. Be sure to ask them.
What does a red exclamation point mean next to my grade for an assignment?
- A red exclamation point usually means that an assignment is not
graded or cannot be graded. It is up to the instructor to remove
these and put a grade in its place. Contact your instructor if the
exclamation point remains for a while.
How do I get to see my grade on an assignment, or for the class?
- There is a function in Blackboard that allows you to see your
grade soon after it is posted by the instructor! There should be
a "tools" button in your class page. By clicking on this,
you will find a link called "check my grade." Click on
this and see all of the assignments listed and your grades for these
assignments.
Are distance education courses offered during the summer sessions?
(You will need Acrobat Reader 
to view the following files:)
- Refer to The Beacon. You can pick up a copy of The Beacon by visiting our campus.
When and where does CCC publish information about the distance learning offerings?
- Refer to The Beacon. You can pick up a copy of The Beacon by visiting our campus.
- Bookstore web page. The bookstore staff can mail your books to you so you need not come to campus.
Where can I find information pertaining to financial aid?
- Financial Aid web page
What are the attendance policies for distance learning students?
- Because some distance learning classes are not convened at specific
hours, unique attendance policies are used for distance learning.
A student’s initial class attendance and class membership are
determined by one of the following:
- Submission of a written assignment
- Submission of an examiniation/quiz
- Submission of a written assignment
- If your instructor is unable to assist you, fill out our Help Desk Request Form, and one of our technicians will contact you within 24 hrs.
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